8mbe Privacy Policy

1. Introduction and Scope

This privacy policy ("Policy") applies to the 8mbe platform and all of its services. 8mbe is a trusted online betting and casino platform for players in Bangladesh. By using our website or registering an account, you are considered to have agreed to the terms of this privacy policy.

We believe that protecting the privacy of your personal information is a fundamental responsibility. The purpose of this policy is to clearly inform you how 8mbe collects, uses, shares, and protects your information. We are responsible with your data and do not sell or transfer it to any third party without authorization.

This policy applies to all registered members, visitors, and any person who uses our services or browses our website.

2. Information We Collect

8mbe may collect the following types of information in order to provide you with services:

2.1 Personally Identifiable Information

Information you provide at the time of account registration includes:

• Full name and date of birth (for age verification — confirming 21+ years)
• Email address and contact information
• National ID card or passport number (when identity verification is required)
• Residential address

2.2 Financial Information

For deposit and withdrawal processing, we collect the following financial information:

• bKash, Nagad, or Rocket mobile banking number
• Bank account details (where applicable)
• Transaction history and deposit/withdrawal records

Important note: We never store your full bank card number or password.

2.3 Technical and Usage Information

Information collected automatically when you use the 8mbe platform:

• IP address and device type
• Browser version and operating system
• Login time, session duration, and page visit information
• Data obtained from cookies and similar tracking technologies
• Gaming history and betting patterns

3. Purpose of Data Collection

8mbe collects your information for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Service delivery: To ensure betting, gaming, deposit, and withdrawal services.
• Identity verification: To prevent money laundering and ensure secure transactions.
• Age verification: To ensure services are provided only to those aged 21 or above.
• Customer support: To resolve your issues and provide 24/7 live chat support.
• Fraud prevention: To identify and prevent suspicious activity.
• Promotional communications: To inform you about bonuses and offers, subject to your consent.
• Responsible gaming: To monitor gaming behavior and maintain a healthy playing environment.
• Platform improvement: To analyze user experience and improve service quality.

4. Information Sharing and Disclosure

8mbe does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with trusted technology and service providers who carry out certain functions on behalf of 8mbe. These include payment processors, game software providers, and cybersecurity specialists. These partners are given access only to the information necessary to perform their work, and they operate under our strict confidentiality agreements.

4.2 Legal Obligations

We may be required to disclose relevant information in response to a valid court order, government directive, or lawful request from a law enforcement agency.

4.3 Security and Fraud Prevention

Information may be provided to relevant authorities where necessary to protect platform security, prevent money laundering, and address fraudulent activity.

5. Data Security Measures

8mbe has implemented industry-standard technical and procedural measures to ensure the security of your information:

6. Cookies Policy

The 8mbe website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember information from your previous visits.

Types of Cookies We Use

• Essential cookies: Required for login sessions and security, and are necessary to run the site.
• Functional cookies: Store your language preferences, layout settings, and other user preferences.
• Analytical cookies: Help us understand site traffic and user behavior, which is used to improve service quality.

You can control or disable cookies from your browser settings. However, disabling certain essential cookies may affect some site functionality.

7. Data Retention Period

8mbe does not retain your information longer than necessary. As a general rule:

• All information is retained while your account is active.
• After account closure, certain information may be retained for a specified period to meet legal requirements.
• Financial transaction information is retained for the period required by applicable law.
• Unnecessary information is deleted in a secure manner.

8. Your Rights

You have the following rights over your personal information:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that the use of your information be limited in certain cases.
• Withdrawal from promotional communications: The right to stop marketing communications at any time.

To exercise these rights, please contact our support team. We will process your request as promptly as possible.

9. Protection of Children and Minors

8mbe is a platform exclusively for adults. We do not intentionally collect information from anyone under the age of 21. If we become aware that a minor has provided information, we will immediately delete that information and close the associated account.

If you believe a minor is using our services, please contact us. 8mbe is for those aged 21 and above only.

10. Third-Party Links and Services

The 8mbe platform works with game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe) and payment processors. These third parties have their own privacy policies that apply to their services. 8mbe is not responsible for the privacy practices of these third parties. We are accountable only for information collected on our own platform.

11. Changes to This Policy

8mbe may update this privacy policy as needed. For any significant changes, we will:

• Update the date on this page.
• Send a notice to your registered email if necessary.
• Notify you of the changes when you log in to the platform.

If you continue to use the service after the changes, you will be considered to have agreed to the new policy. We therefore recommend checking this page regularly.

12. Contact Information

Please contact us for any questions or concerns about this privacy policy:

• Email: [email protected]
• Live Chat: 24/7 Bengali live chat support

Our support team is ready to answer all your privacy-related questions in Bengali.